Inbox Conversations Indication Colour

Its tough to see when we get a new response or an incoming email on one of our tickets. It is a bit brighter but we really need a way to be able to tell when we get an incoming response. We try using the snooze feature for this as well but ideally if the incoming email or responses or activity in general it should change color or do anything thing that would stand out from the rest. We’ve tried views as well for this.