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Inserting HTML snippets in a help center article and allowing custom JS for help centers

Related products:Knowledge & Help Center
  • February 27, 2026
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Tommy Mains
Innovator ✨
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I’d love to be able to add custom HTML code snippets to articles for the primary purpose of creating buttons that pre-populate messages to Fin. Similar to what I did in this article via Helpjuice: https://help.eos.ninety.io/user-roles/.

To get the button to work properly in an Intercom article, I would also need to be able to add custom JavaScript for our help centers.