Currently, pop up notifications that come through the messenger (such as responses/ message notifications) come through in all open tabs and require the user to close the same notification from the messenger in every open tab manually.
Some more ideal options:
- All pop up messenger notifications would only show in the tab/ page where you asked started the chat from if still open (for example, if you start a chat asking about workflows while on a workflow page, you would only get pop up response notifications there instead of another open tab where you are in the help desk) or
- Pop up messenger notifications would only show from the last tab/ page you were active on (for example, if you have the help desk, messenger settings, and help desk open in different tabs and last had activity or made changes in the messenger settings, that’s the tab you would get the pop up notifications and nowhere else) or
- Pop up messenger notifications would only show from the most recently opened tab/ page (i.e. if you have 3 tabs open, you would only receive the pop up notifications in the last one you opened)
This would also really help if you have multiple ongoing conversations with Intercom support for example so that you would only get the pop up notifications on the page of the feature you are being assisted with instead of in every tab/ on every page you have open (so that you can keep the responses/ conversations organized by tab with the feature open instead of sifting through the messages tab of the messenger or getting all of the notifications everywhere)
