It should be possible to use our existing phone number for calling feature in intercom (without porting it to intercom).
Afaik you’re using Twilio. You could easily let customers add an outgoing caller ID via their API: https://www.twilio.com/docs/voice/api/outgoing-caller-ids#add-an-outgoing-caller-id
That way we could use intercom for outgoing calls without touching incoming calls. We even could handle incoming calls via intercom if we just get a number from intercom and forward calls from our existing number to intercom. But I think intercoms phone feature isnt mature enough yet (iOS App needs phone!) so we’ll stick on aircall for inbound.
