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Internal Knowledge Base Anchor Links

Related products:Knowledge & Help Center
  • November 21, 2024
  • 1 reply
  • 28 views

I would like to request a feature that allows users to create internal links or anchors within an article in the Intercom Articles editor. This feature would enable authors to link specific sections of an article to other parts within the same article, greatly improving navigation and readability for our audience.

Use Case: This functionality would be particularly useful for creating a table of contents or quick navigation links at the beginning of an article. 

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • January 6, 2025

Hi ​@Stuart CS - David P. - S 

Jennifer here from Intercom
 

Thanks for this suggestion, I will pass it on to our team on your behalf 🤞