When working on an article or Snippet, it would be great for users to write notes about the article, reasons why changes were made, why it was archived, etc. So if multiple people are using Intercom in the company, you can instantly know why a decision was made about an article. Would love a little text box for notes in the sidebar with the other options.
Submitted
Internal Notes in Article Sidebar
+3This would be really helpful, also for Snippets and internal articles, since they currently don’t retain any version history.
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