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iOS push notifications - add support for mutable-content

Related products:Proactive Support
  • July 6, 2023
  • 3 replies
  • 80 views

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When creating a "mobile push” outbound message, add a checkbox under the iOS configuration for enabling the “mutable-content” attribute in the push notification payload.

This property will allow developers to “intercept” the push notification when it reaches the device, and manipulate it before displaying it to the user.

One use case would be to set the count badge on the home screen icon. A similar request:

Another use case:

More info:

https://developer.apple.com/documentation/usernotifications/modifying_content_in_newly_delivered_notifications?language=objc

One example of this feature in a similar product:

 

3 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • July 10, 2023
NewDiscussion ongoing

  • New Participant
  • December 13, 2023

Hi Jennifer,

Any update/expectations from your end?


  • New Participant
  • January 16, 2024

Any update?