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iOS push notifications - add support for mutable-content

Related products:Proactive Support
  • Jul 6, 2023 2:56 PM UTC
  • 3 replies
  • 98 views

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When creating a "mobile push” outbound message, add a checkbox under the iOS configuration for enabling the “mutable-content” attribute in the push notification payload.

This property will allow developers to “intercept” the push notification when it reaches the device, and manipulate it before displaying it to the user.

One use case would be to set the count badge on the home screen icon. A similar request:

Another use case:

More info:

https://developer.apple.com/documentation/usernotifications/modifying_content_in_newly_delivered_notifications?language=objc

One example of this feature in a similar product:

 

3 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • Jul 10, 2023 2:42 PM UTC
New→Discussion ongoing

  • New Participant
  • Dec 13, 2023 10:40 AM UTC

Hi Jennifer,

Any update/expectations from your end?


  • New Participant
  • Jan 16, 2024 10:08 AM UTC

Any update?