It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page. | Community
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It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page.

Related products:Core Inbox
  • October 5, 2022
  • 4 replies
  • 50 views

It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page.

 

At the moment the details attributes are listed in a random order. Being able to order and group them would be a huge win in terms of ease of use 👍

4 replies

Forum|alt.badge.img+2
  • Innovator ✨
  • May 17, 2023

if you change the order in the Settings, custom attributes, they will also change in the Details pane in the inbox.  However there are a few that it sets the location in the list for you.

Beware though….it will also change the order of the attributes on your data export files!


Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • October 22, 2024
SubmittedArchived

Agreed! Or to hide fields as well as we don’t need to see all of that information in our support inbox


It looks like the reordering of custom attributes is no longer a feature. This would be hugely helpful to have implemented.