It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page. | Community
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It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page.

Related products:Core Inbox
  • October 5, 2022
  • 3 replies
  • 26 views

It would be great to be able to re-order custom attributes in the 'Details' box on a Contact page.

 

At the moment the details attributes are listed in a random order. Being able to order and group them would be a huge win in terms of ease of use 👍

3 replies

Forum|alt.badge.img+2
  • Innovator ✨
  • May 17, 2023

if you change the order in the Settings, custom attributes, they will also change in the Details pane in the inbox.  However there are a few that it sets the location in the list for you.

Beware though….it will also change the order of the attributes on your data export files!


Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • October 22, 2024
SubmittedArchived

Agreed! Or to hide fields as well as we don’t need to see all of that information in our support inbox