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Make an existing attribute obliged before closing a conversation

Related products:Workload Management (Conversation Assignment)
  • December 4, 2025
  • 0 replies
  • 7 views

When creating views for conversations I use organization as field. As this is an existing attribute which I now can not make obliged to fill in before the conversation is closed, conversations are missed in this view.

I can only mark newly created attributes as obliged, not existing ones. Thanks for considering it.