Make it possible to identify a user and log events even when offline | Community
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Make it possible to identify a user and log events even when offline

Related products:Messenger
  • March 23, 2026
  • 0 replies
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Add an internal queue in the android and ios sdk, which queues the api requests and wait for a user jwt beeing set once the device is online again. currently users cannot be identified and events cannot be logged while the device is offline and jwt authentication is enabled. the jwt must be set before indentify can be called. but to get a jwt token the device must be online.

Before without the JWT authentcation the identify and logging user events worked fine offline, but now its super unreliable, because this new network request must be done before calling identify.