Currently, when using the messanger sdk I don’t know if a user has started a conversation.
I would like to react to that event but currently it is not easily achievable.
I have to poll the Intercom API for all the conversation created events and then filter for that particular user
It would be much much easier for me to just react to a callback from the intercom messanger sdk that a conversation has started and then perform business logic that I want to have.
Please consider addign this callback to the messangeer sdk.
Similar callback exists in the mobile SDK according to FIN AI and it is called IntercomDidStartNewConversationNotification. I’m not sure how to use it since I am now developing this on a mobile application.