Hi, today i’d like to bring an idea that i’v not seen here before. Basically i’d like to see more fields on tickets portal. Today we can see only some stock fields, but any of our custom fields are displayable to see, even if you want to show it as a filter.
Submitted
More fields on tickets portal
+5Big “Yes” on this one: while it makes sense to sort out the ticket on the portal with a ticket type, there should be a way to display more fields to the user through the resolution process. For example, if a user submitted a bug and it turned out to be a feature request in the end.
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