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Multi brand help center - are external contributors allowed?

Related products:Knowledge & Help Center
  • June 3, 2024
  • 2 replies
  • 30 views

Hi, 

We have multi brand enabled for our help center. With this feature, we allow our customers to create their own branded help center since we sell software that has custom implementation for each client. 

Can we allow our clients to create articles as external contributors to our Intercom workspace?

2 replies

mateusz.leszkiewicz
Intercom Team
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Hi Salvatore Gargiulo, It’s Mat from the Support Engineering Team 😀

We don't offer such functionality at the moment. I can see how useful it might be so I will mark it as a Feature Request for our Engineers to look into. 


Jennifer K
Intercom Team
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  • Intercom Team
  • July 10, 2024
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