Multiple Identity Verification keys to make it easier to rotate keys. | Community
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Multiple Identity Verification keys to make it easier to rotate keys.

Related products:Security & Compliance
  • January 16, 2024
  • 3 replies
  • 12 views

We would like to rotate our Identity Verification key once a year. However, currently that means we’ll have to fully turn off identity verification during the rotation process. That’s not too easy at our company since it takes a couple days for changes to go out, so we’ll need to turn off identity verification while this is happening.

 

If we could have 2 Identity Verification keys, we could make a new one, rotate to use the new one, and then once the key is being used everywhere, we could delete the old one (like we can for most other security keys)

 

As it is we either have to not rotate, or do this thing where we turn off Identity Verification until we can make the change neither of which feel like great options to me.

3 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • February 16, 2024
NewNot planned yet

Michaela Hone
Intercom Team
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Archiving as this request has not had any upvotes since it’s creation more than 12 months ago. 


Michaela Hone
Intercom Team
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SubmittedArchived