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Multiple valid access token for an app within a workspace

Related products:Integrations, API & Custom Actions
  • July 30, 2025
  • 0 replies
  • 12 views

Hi, 

 

It would be really useful to be able to have at least two valid access token at the same time for an app in a workspace. 

This would make rotating access token way easier, because we could:

  • add a new access token
  • update our app with to use the new access token
  • delete the no longer used access token

Currently this is not possible, so to rotate an access token we have to:

  • regenerate the access token, but this make the previous one invalid so our app can no longer send event to intercom
  • quickly update our app to use the new access token, but as it can take some time there will be data loss in the meantime