Need faster response time, or acknowledgment, between surveys - 1 min is too long | Community
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Need faster response time, or acknowledgment, between surveys - 1 min is too long

Related products:Integrations, API & Custom Actions
  • February 26, 2025
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We are triggering surveys on demand via a UI element that allows users to submit as many surveys as often they like. The problem we have is the 1 minute delay between survey launches does not provide any feedback to the user (i.e.. please wait) and is too long for the way people are using it. 

Looking for better handling of this situation on the Intercom side. We moved from Qualtrics which dodged not have this issue.