It is very cluttering to see suggestions between our topics. These cannot be hidden. The suggestions are SO bad, that it is suggesting the same topics, as we have already created 10 months ago.
Submitted
Option to hide or delete suggested Topics
I now see, that suggestions are actually taking away space from our actual topics in the overview. Horrible feature as it is right now.
+1Hey
Are you referring to the topics/suggestions found in the Conversation Topics report? If so, there is a “show suggestions” toggle that you will want to switch off.
Hey
Are you referring to the topics/suggestions found in the Conversation Topics report? If so, there is a “show suggestions” toggle that you will want to switch off.
Yeah, I see that I can disable this. Suggestions are completely useless still. Don’t use “AI” just because you can. And the suggestions are both overlapping existing in English and Danish.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.