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Partial work or wild card searches

Related products:Core InboxDataTickets
  • September 10, 2026
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Many users are frustrated with only being able to search on full words instead of partial or wild card searches. For example a search for “mini” produced zero results so the user must type “minimed” to find any tickets associated with that company or project. This proves especially frustrating where users cannot search on a partial name when spelling may be an issue.