Feature Request: Unique and Repetitive Sound Notification for Incoming Calls
Currently, Intercom uses a standard "chirp" sound for incoming calls, which is the same as other notifications. This makes it difficult to distinguish between incoming calls and regular chat messages, potentially leading to missed calls.
Request details:
- Implement a unique sound specifically for incoming calls
- Make the sound repetitive to draw more attention
- Ensure the sound is distinct from conversation notifications
- Allow customization of the incoming call sound (if possible)
This feature would significantly improve call handling efficiency, reducing the likelihood of unanswered calls and helping support teams prioritize their responses appropriately.