This is BEYOND annoying and is risky for new agents who may not delete it before adding their reply.
Submitted
Please remove the grey text suggestions and previous conversation context in the inbox
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.