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Post-event question about workflows

Related products:Workflows
  • January 19, 2024
  • 4 replies
  • 18 views

Dianah Tripac
Intercom Team
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“How about copying components in workflows? Meaning one section needs to be made again with a couple of tweaks?”

4 replies

bernice
Expert User ✨
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  • Expert User ✨
  • January 29, 2024

At the moment, only the ability to duplicate entire workflows exists:

More > Duplicate - option seen in the top right while viewing a Workflow

 

 

 

 

 

 

 

 

 

Here's the options you will see after you duplicate the bot: 👇

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I’ve passed on the feedback here of duplicating certain steps of a workflow to the Product team - hopefully this is something we can see in future 🚀 I would recommend keeping an eye on New at Intercom for product releases and updates like this ✨


Jennifer K
Intercom Team
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  • Intercom Team
  • February 16, 2024
NewDiscussion ongoing

Michaela Hone
Intercom Team
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 Archiving as this request has not had any upvotes since it’s creation more than 12 months ago.


Michaela Hone
Intercom Team
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SubmittedArchived