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Prefill new conversation fields for teammates?

Related products:Core Inbox
  • October 30, 2023
  • 3 replies
  • 23 views

We need to prefill email,subject,text for the emails we send from Intercom.
Is there a way to pass them in the URLs like https://app.intercom.com/a/inbox/…./inbox/new-conversation?to=to@gmail.com&subject=subj&body=body ?

3 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • November 7, 2023

Hi @Janis 

Jennifer here from Customer Support 😀

This is not possible but I’ll let our product team know this is a feature you’re eager for 🚀

If you have any further context on this, let us know


Jennifer K
Intercom Team
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  • Intercom Team
  • November 21, 2023
NewDiscussion ongoing

Michaela Hone
Intercom Team
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  • Intercom Team
  • January 3, 2025
SubmittedArchived