Often we have content that is formatted in Markdown that we’d like to paste into Intercom to be sent as a reply to a customer. It’d be great if pasted markdown formatting was preserved where that formatting is supported by Intercom. A quick test gave me these results:
Not preserved on paste:
- Bold:
**text** - Italic:
_text_and*text* - Strikethrough:
~~text~~ - Inline code:
`text` - Code block: triple backticks
- Heading:
#(H1) and##(H2) - Blockquote:
> text - Bulleted list:
- itemand* item - Numbered list:
1.(pastes as plain text, not a styled list)
Already handled correctly on paste, for contrast:
- Markdown link
[label](url)renders as a clickable link - Single line breaks and blank lines between paragraphs are preserved