Product Feature Request: Add the ability to filter in reporting by whether or not the conversation is a Group Conversation | Community
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Product Feature Request: Add the ability to filter in reporting by whether or not the conversation is a Group Conversation

Related products:Reporting
  • February 25, 2025
  • 1 reply
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I want to be able to look at Reporting on the conversation level and see what % of the conversations are group conversations vs not. I know that we can reference whether a conversation is a group (or not) in the Workflows product, so I can’t imagine it would be too difficult to add into reporting at the conversation level. 

1 reply

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  • Author
  • Connector
  • June 3, 2025

Hello, I wanted to follow up on this -- cc ​@Angelique Gaudin. I am curious why we can’t look at whether or not a conversation is a group conversation in Reporting, but we can in other areas (i.e. workflows). I can’t imagine it would be so hard to add this in -- can we raise this with whoever owns Reporting?

Thank you!