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Product Tour for website on mobile phone

Related products:Proactive Support
  • February 22, 2024
  • 2 replies
  • 22 views

Hi Intercom team!

Currently,  Product Tours only works on desktop devices, but most users access websites and features in our product via mobile devices. Does it have any chance of working on web mobile in the future? This is the bast way to onboard users to new features.

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • March 12, 2024

Hi @Alana Gazola 

Jennifer here from Intercom 

It's great for the Product team to be able to see why introducing particular features is so important so thank you for this suggestion.

I will pass on this request for you. Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there too 🤞


Jennifer K
Intercom Team
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  • Intercom Team
  • March 12, 2024
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