I don’t mind product placement in a free tier. You get what you pay for, that is fine. But we pay a substantial fee to have “powered by Intercom” under every email sent out by support. That is not professional looking and I’d like to be able to turn that off.
This is injected currently as part of our auto response.
+3Hi
Jennifer here from Intercom
We do have a feature that allows you to turn off the "Powered by Intercom" messaging but It is only available on certain subscriptions/plans.
For context, this setting can be found in Messenger > General settings👇
I’ll let our product team know you would like this feature on your plan too.
That only applies to the messenger menu. The one I am referring to is the auto reply to a ticket. That does not appear to have the option to remove.
+3Thanks for the extra context
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