Report the amount of times an article has been sent by the team | Community
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Report the amount of times an article has been sent by the team

Related products:Reporting
  • November 18, 2024
  • 1 reply
  • 6 views

It would be great to be able to see a report of of the articles that have been sent by the team.  It would just give us insight to the most asked questions based on the article being sent and potentially make improvements to that topic is better understood by the user.

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • November 20, 2024

Hi ​@Neil Lariviere 

Jennifer here from Intercom
 

Thanks for this feedback, I will pass it on for you 🚀

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.