Request for Armenian Language Support in Intercom Help Center | Community
Skip to main content
Submitted

Request for Armenian Language Support in Intercom Help Center

Related products:Knowledge & Help Center
  • July 24, 2024
  • 3 replies
  • 29 views

Hello Intercom Team,

I am writing to request the addition of Armenian as a supported language in the Intercom Help Center. As the founder and CEO of Name.am, Armenia's leading domain and hosting provider, we serve over 20,000 Armenian-speaking users and use Intercom's Advanced package with an annual contract.

Our audience is primarily from Armenia, and the absence of Armenian language support in the Help Center has been a significant barrier. Many Armenian startups, including ours, actively use Intercom, and providing support articles in Armenian would greatly enhance our customer experience.

I understand that Intercom already supports a wide range of languages, some of which might not be as actively used. Adding Armenian would not require too much effort from the Intercom team, and I am ready to assist by translating the necessary language files into Armenian.

For more information about the Armenian language, you can refer to this [Wikipedia article](https://en.wikipedia.org/wiki/Armenian_language).

Thank you for considering this request. We believe that adding Armenian language support will benefit many users and startups in Armenia who rely on Intercom for their customer support needs.

Best regards,

Mesrop Minasyan  
Founder & CEO, Name.am 

3 replies

Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • August 13, 2024

Hi @Mesrop Minasyan 

Jennifer here from Intercom

Thanks for this suggestion! I’ll pass this on to our Product Team on your behalf and keep my fingers crossed for you 🤞

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 


Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • August 13, 2024
NewDiscussion ongoing

Hi! It's been a year. :) Can you please add Armenian? All AI models understand and write Armenian well. We want to use Fin AI, and I don't want to build a custom Armenian AI agent and connect it to Intercom just for this.

@Jennifer K