I’m a tech writer and I would love an easier way to link articles from within other articles. I could search existing articles from the Enter a link box, that would be nice.
Or even an Article Link column on the All Articles page so I don’t have to fully open an article to make a link would be an improvement.
+3Hi
Jennifer here from Intercom 😊
That's a great idea, I will pass this on to our product team and keep my fingers crossed for you 🤞
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 💡
+1Can we make sure whatever implementation is decided for this, accommodates situations where there are multiple help centres displaying the same content, and keeps the link redirecting contextual?
If I have Article A on Help Centre C and Help Centre D, if I add a link within the article to Article B it should keep them within the help centre they are in when it’s clicked.
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