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Sales Rep Configuration for Pipedrive App

Related products:Integrations, API & Custom Actions
  • July 30, 2025
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When deals are created through Intercom, the assignee of the activity in Pipedrive will always be the person who originally installed the Pipedrive app in your workspace.

 

This issue could be resolved if there were an option to configure sales reps within the Pipedrive app, allowing you to select the appropriate sales rep to assign the deal to when it's created.