Save Help Desk Search as a View | Community
Skip to main content
Submitted

Save Help Desk Search as a View

Related products:Core Inbox
  • June 18, 2024
  • 2 replies
  • 14 views

Help Desk Search provides great flexibility to search for tickets or conversations. But what would be great if I could save it as a View to reuse myself or as a team. Current View functionality is very limited in terms of available filters/columns while Search has everything except being able to keep reusing the search criteria. 

2 replies

Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • June 18, 2024

Hi @Khrystyna 
 

Jennifer here from Intercom 

I will pass on your feedback to our Product Team and keep my fingers crossed for you 🤞
 

Whenever we do release new features, we announce them on the Product Changes page.


Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • June 18, 2024
NewDiscussion ongoing