Save Survey Response Date to a user attribute. | Community
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Save Survey Response Date to a user attribute.

Related products:Data
  • November 2, 2024
  • 1 reply
  • 6 views

It would be great if there was a “last survey response date” user attribute that stored the last date a user responded to a survey. We can see this data under survey responses, however, since it’s not a stored attribute, we can’t sync the data back to a CRM - in my case, back to HubSpot.

We also can’t use it as a filter to build audience list or segment customers. 

The data is literally there, but only way to use it is to export into a sheet, then manually import to HubSpot. It’s just not scalable as is but adding this function will save us so much time and effort. 

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • November 12, 2024

Hi @Vansha Vashista 

Jennifer here from Intercom

 

Thanks for this feedback. I will let our Product Team know you’d like to see this implemented 🤞