Our teams are unavailable on certain public holidays (e.g. August 15th) and cannot respond to chat messages on those days.
We would like the ability to schedule exceptional chat closure days or hours, with an automatic message displayed (e.g. “Our team will be back tomorrow”).
Instead of having to manually adjust our regular office hours during those weeks, it would be helpful to have a feature that allows us to set exceptional closure dates, with a simple "open/closed" toggle for the chat on those specific days.