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Search chat conversations on the customer side

Related products:Messenger
  • April 9, 2026
  • 1 reply
  • 41 views

Implement search functionality in the messenger for the customer, allowing users so search across all chats for specific content

1 reply

  • New Participant
  • May 7, 2026

Backing up this request. Our users often have multiple conversations with our support team covering different topics. They would love the ability to search through those conversations by keyword, so they can quickly find a specific thread or past interaction. Thank you!