Search for keyword in conversations, minimise the chat window | Community
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Search for keyword in conversations, minimise the chat window

Related products:Core Inbox
  • September 30, 2024
  • 2 replies
  • 16 views

Forgive me if unclear: 
When searching for a keyword in conversations a list of results is displayed.
Whenever I click on one of the results, the conversation is opened on the right hand side of my screen so I can read the chat. 

This is OK, but it cuts off a lot of the column headders, and it cannot be easily minimised:


 

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • October 2, 2024

Hi @RossBurrow 

Jennifer here from Intercom

Thanks for this feedback, I understand this is hard to read so I will pass it on to our Product Team and keep my fingers crossed for you 🤞

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 


Jennifer K
Intercom Team
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  • Intercom Team
  • October 2, 2024
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