find or retrieve a list of blocked users via the Intercom UI via search and/or via the API. The only method to access blocked users is by manually scrolling through your block list in the Intercom UI and clicking 'load more' until you have viewed all your users. This is impossible and often you have to search for a specific user to unblock accidentally blocked users. Also it will greatly reduce workload for intercom support, as we now have to create tickets each time.
Submitted
Search of blocked users via UI or API, to be able to unblock them and review status
+3- Intercom Team
Hi
Jennifer here from Intercom
Thanks for this request! I will let the team know you’d like to be able to do this in bulk 🙌
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