The see conversations button was so helpful for quickly reviewing and actioning conversations, with this button we could tag messages or reply to conversations without having to leave the report, the chat drill in feature is good for bulk editing but not single chat review.
Submitted
"See Conversations" button
+3- Intercom Team
Hi
Jennifer here from Intercom
I will let our Reporting Team know you’d like to see this feature back 🤞
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