See if the client has notifications turned on | Community
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See if the client has notifications turned on

Related products:Messenger
  • November 27, 2024
  • 4 replies
  • 21 views

Hello everyone
How are you?
I bring you a new idea, I would like to know if it can be verified through the settings of the App if the customer has the notifications activated to receive our messages through push notifications.
It would be very helpful.
Best regards.

4 replies

Michaela Hone
Intercom Team
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  • Intercom Team
  • January 3, 2025

Hey ​@Luciano Nievas !

Currently you can see this if you look at the “enabled push” attribute. 

You can filter your contacts by “enabled push is true” to see all your users who have push notifications enabled: 
 

 

You can also see it on their profile, you can pin the attribute so it always appears here by clicking the “edit” option when searching for an attribute: 
 

 


  • Author
  • New Participant
  • January 3, 2025

 

Thank you so much! I didn't know it. This option is very useful.


Michaela Hone
Intercom Team
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  • Intercom Team
  • January 3, 2025

Yay! Glad it helps 😄


Michaela Hone
Intercom Team
Forum|alt.badge.img+1
  • Intercom Team
  • January 3, 2025
SubmittedSimilar functionality