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See Table of Content while creating/editing an article

Related products:Knowledge & Help Center
  • October 24, 2025
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When editing an article in Intercom, the Table of Contents (TOC) generated from headings is only visible once the article is published, and only on the user-facing side.

It would be extremely helpful to have the TOC visible within the article editor itself. This would allow writers to:

  • Preview how the TOC will appear before publishing.

  • Quickly navigate between sections while editing long articles, without excessive scrolling.

This improvement would streamline the editing process for large help guides or documentation pieces, making it easier to structure and maintain them efficiently.