It’s so much more convoluted to get to a simple list of our help centre articles now that they’re both bundled in with all knowledge, and now the type selector has been removed.
Multiple recent changes have made it more and more clicks to get to a list of public articles within the platform.
You now need to:
- Go to ‘Knowledge’
- Click to add a filter
- Select Type
- Select public article
- THEN search for the article you’re after
You used to be able to go from 1. to 5. and it’s really not a great UX at the moment.