Show customers that teammates are "away" when away status is turned on

When a teammate turns on their “away” status, customers should be able to see that the teammate is “away” so that they don’t expect an answer real soon. Fin told me that customers did see the “away” status but I found out that they indeed do not see this and it’s more an internal thing for other teammates. This does not work for us since I am the only one doing customer support.