Show keyword/subject line trigger in conversation events | Community
Skip to main content
Submitted

Show keyword/subject line trigger in conversation events

Related products:Core Inbox
  • April 16, 2026
  • 0 replies
  • 7 views

As well as Fin, we use subject line and keywords to sort our conversations into different inboxes depending on the content. I find that sometimes I can’t see exactly why a conversation was automatically sorted into a specific inbox and it would be useful to see what exactly triggered it. 

 

Dixa had this enabled.