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Smart Resend for Outbound Campaigns

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The Problem
To resend emails to non-openers in Intercom today, we need to manually create multiple campaigns with complex filtering rules. This takes 20-30 minutes of setup and is error-prone.

The Solution
Add a simple "Smart Resend" toggle in outbound campaigns that automatically sends the same email 24h later to recipients who didn't open the first one. No configuration needed.

Why This Matters

  • Industry standard featureย 
  • Increases open rates by 15-30%
  • Saves 20 minutes of manual setup per campaign
  • Better engagement for CS, sales, and growth teams

Who Benefits
CS teams ensuring onboarding emails are seen, sales teams recovering prospects, growth teams improving engagement metrics.

Simple toggle. Big impact. ๐Ÿš€