The Problem
To resend emails to non-openers in Intercom today, we need to manually create multiple campaigns with complex filtering rules. This takes 20-30 minutes of setup and is error-prone.
The Solution
Add a simple "Smart Resend" toggle in outbound campaigns that automatically sends the same email 24h later to recipients who didn't open the first one. No configuration needed.
Why This Matters
- Industry standard feature
- Increases open rates by 15-30%
- Saves 20 minutes of manual setup per campaign
- Better engagement for CS, sales, and growth teams
Who Benefits
CS teams ensuring onboarding emails are seen, sales teams recovering prospects, growth teams improving engagement metrics.
Simple toggle. Big impact. 🚀