Snippets or reusable text | Community
Skip to main content
Submitted

Snippets or reusable text

Related products:Knowledge & Help Center
  • January 13, 2026
  • 0 replies
  • 22 views

Forum|alt.badge.img

In our help center, we often have bulleted lists, numbered lists, callouts, and sections that repeat in multiple articles. It would be helpful to have a repository of text components that can be reused as needed. If an update is made to the component in the repository, it is pushed out to all occurrences of the component in the articles where it is inserted.

For example, say I have the following note: 

Note: You must include the following IP address in your allow list to download reports: 127.0.0.1

I need to insert that note into 10 different articles about reports. 

I would create a reusable component containing the note and then insert that component into each article as needed. 

Say that the IP address changes after a few months. I should be able to edit the IP address in the stored component and have the updated note with the new IP address display in all 10 articles.