Hello, this one should be pretty straightforward.
Our clients and the nature of the system we offer Support for - Access LMS Evo - require a few specific types of files to be allowed to be uploaded on the Intercom chat. The reason for this is due to the nature of our work and the types of queries our clients are raising consistently. Very often we will be asked why these files are throwing an error, and the client will require us to test/verify/analyze these file types.
The file types absolutely required to be enabled to be shared across the chat are:
.har, .zip, .rar, .7zip
.csv, .xlsx, .xls
Thank you in advance, and thank you for your understanding.
