Time Created Filter Option in Reporting

Currently there is no option to filter reporting by time when a conversation started.

In this example, I’mm looking to understand reporting metrics for my European Support Team vs my North American Support Team.

I understand the distribution charts that are available to see high level when conversations came in, but this doesn’t allow for deeper analyzation of statistics like CX score, replies sent, CSAT score, conversations by channel and many more metrics for a given time period like desired.

This information is invaluable and since Intercom already has the data point for when a conversation begins, should be a no brainer to allow users to use this data to build reports and gain deeper insights into our conversational data.