Turn off Messages in Messenger | Community
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Submitted

Turn off Messages in Messenger

Related products:Messenger
  • July 16, 2025
  • 0 replies
  • 5 views

We would like to be able to use “Tasks” without having the “Messages” space on in Messenger. 

Our team only uses Intercom for in-app onboarding and want to use Checklists as our primary method of onboarding. We feel it is a bad user experience for our customers to see a “Messages” tab where they are unable to start a conversation with us (we have the setting turned off as our support team is not in Intercom.)