Undo feature in the knowledge article editor | Community
Skip to main content
Submitted

Undo feature in the knowledge article editor

  • January 5, 2026
  • 3 replies
  • 128 views

The knowledge editor needs to have an undo feature so if you make a mistake you can revert back to the previous version of the article.

3 replies

  • New Participant
  • January 5, 2026

Hi, Neil!

You can restore older versions of an article in the article editor. Just open the article in the article editor → on the right-hand menu click Show version history → click on one of the changes that were made → Restore this version button will appear.


  • Author
  • New Participant
  • January 5, 2026

Thanks Darja that’s good to know.  

However, an undo feature will allow you to revert back if you’ve made a mistake between saved article versions and that’s what I’m talking about. 

It’s a standard feature in MS Word, Notepad even.  Generally available in most software packages.


Nathan Sudds
Top Expert ✨
Forum|alt.badge.img+8
  • Top Expert
  • January 6, 2026

Feels like it could be a good feature request for the Product Wishlist to me ;D

 

Maybe someone from the team can move it over there and we can vote it up!  I think we’ve all been there where we make a mistake and not being able to revert back is annoying because you maybe had made a lot of other changes already that weren’t saved.  Another option that goes with ​@Darja ‘s suggestion -- if you save more often then you might be able to revert back to a previous version but keep in mind I think version history might only be available with certain permissions or plans, I can’t remember right now but just in case.