When using the Salesforce/Intercom sync, it shows when it was last synced. There is no indication as to what data that entails. I was alarmed when initially viewing this page, as I thought our sync was broken since it showed the last sync was 2 months ago. After working with another team to test, the sync is working fine. The “last synced” refers to a bulk sync, and nothing else. The product should be updated to inform users that data point is only for bulk syncing.
