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Updating Conversation Owner on Export

Related products:ReportingData
  • September 24, 2025
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Bryan Braddy

We have a request to update the data exported to reflect the “correct” owner of a conversation and not the initiator.

 

We get conversations forwarded in from a distribution, which make the User always the same.

 

Despite managing participants and removing the distro and adding the correct user, when we export the data, the User details default to the distro.

 

We have a request to update the data exported to reflect the “correct” owner of a conversation and not the initiator.